Produce Clerk

Hy-Vee•Galesburg, IL

1d•Onsite

About The Position

The Produce Clerk provides prompt, efficient and friendly customer service. This role involves handling food in a safe manner and ensuring the work area is always clean and neat. A key responsibility is to review the status and appearance of merchandise for freshness. Core competencies for this position include fostering partnerships, possessing a growth mindset, being results-oriented, customer-focused, and demonstrating professionalism.

Requirements

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Less than High School or equivalent experience.
Six months or less of similar or related work experience.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Reviews the status and appearance of the merchandise for freshness.
Ensures an adequate product supply is ready and on hand and develops or follows a production list.
Anticipates product needs for the department on a daily basis.
Checks in product, puts product away, and may review invoices.
Reviews the status and appearance of the food for freshness and replenishes and rotates product.
Removes trash in a timely manner.
Prepares, finishes, and replenishes product as necessary.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Orders product and supplies as necessary.
Prices products for customers as necessary.
Delivers orders as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.