The position focuses on creating an outstanding customer experience through exceptional service. It involves establishing and maintaining a safe and clean environment that encourages customer return. The role also includes assisting the department manager in reaching sales and profit goals while monitoring all established quality assurance standards. Embracing the Customer 1st strategy is essential, as well as encouraging associates to deliver excellent customer service. The position requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.