Produce Clerk II (Full Time)

Festival Foods•Onalaska, WI

3d•Onsite

About The Position

ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Job Summary Job Title: Produce Clerk II Reports To: Produce Department Manager Shift: Mornings 6-2 pm Maintains stock levels in the produce department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests. Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to deal tactfully and effectively with customers and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

Responsibilities

Provides customer service to guests
Assist guests with finding items they are looking for on or off the sales floor
Takes orders and other special requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager
Fill all items on display
Makes sure products are rotated, using first in first out method
Follow display standards
Makes sure the sales floor is clean and tidy; no messes or spills
Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
Take temperatures of everything regularly
Fill out rotation sheets daily
Record shrink daily
Rotation of items within the cooler, first in-first out method
Keeping the cooler clean and organized at all times
Responsible for ordering some product (i.e. dips, spices, herbs, etc.)
Other duties as assigned.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

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