PRODUCE/ASST DEPT LEADER

Kroger • Green Bay, WI

106d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe, clean environment that encourages customer return visits. The individual will be responsible for achieving sales and profit goals for the department while controlling quality assurance standards. Monitoring all functions, duties, and activities related to the Produce department is essential, along with demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Nice To Haves

• High School Diploma or GED.
• Any management experience.
• Any produce/retail experience.
• Second language (speaking, reading, and/or writing).
• Promote trust and respect among associates, with a positive attitude.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Control all established quality assurance standards.
• Monitor all functions, duties, and activities related to the Produce department.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Inform customers of produce specials and offer product samples.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process and maintain awareness of inventory/stocking conditions.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, and company guidelines.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees