Produce Assistant Department Manager

Festival Foods • Hales Corners, WI

418d

About The Position

The Produce Assistant Department Manager at Festival Foods plays a crucial role in supporting the Produce Department Manager by ensuring that the department operates smoothly and meets customer expectations. This position involves leading a team of associates, maintaining high standards of product quality, and providing exceptional customer service. The role requires effective communication, training, and adherence to company policies to create a positive shopping experience for guests.

Requirements

• High School Education or equivalent experience.
• Leadership skills to motivate a team.
• Excellent oral and written communication skills.
• Knowledge of retail food business and perishable department operations.
• Ability to make timely and effective decisions.
• Tactful and effective customer interaction skills.
• Knowledge of safety requirements and company policies.
• Ability to operate equipment such as hand jack, baler, forklift, and cutter.
• WI Certified Food Manager License (Festival will pay for certification if not already obtained).

Nice To Haves

• Experience in a grocery or retail environment.
• Familiarity with inventory management systems.

Responsibilities

• Assists the Produce Department Manager and leads the department in their absence.
• Reinforces Festival culture, customer service, and performance expectations to all Produce associates.
• Trains new Produce associates and conducts performance reviews.
• Documents policy violations and conducts corrective actions as necessary.
• Answers questions and provides guidance to Produce department associates.
• Ensures department standards are met and takes corrective actions as needed.
• Maintains appropriate inventory levels and ensures accurate pricing.
• Communicates cooperatively with Store Director and other managers to exceed guest expectations.
• Provides customer service and assists guests with inquiries and special requests.
• Contributes to the cleanliness of the department and maintains food safety logs.

Benefits

• 15% associate discount on grocery purchases.
• Weekly pay with premium pay for Sundays and holidays.
• Two-week advanced scheduling for better work-life balance.
• Vision and dental insurance options for part-time and full-time associates.
• Paid parental leave and fitness reimbursement program.
• 401(k) and Employee Stock Ownership Plan (ESOP) for retirement savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 11-50 employees