Reporting to the Procurement Operations Business Analytics Leader, this position will support the implementation of technologies for advanced reporting of Procurement activities -- most notably through the Jaggaer platform. This position will work to introduce analysis initiatives that generate insights on transaction volumes university-wide and process metrics across Procurement (encompassing Sourcing/Purchasing, Accounts Payable, Contracts, and eCommerce) to inform procurement strategy, enhance user experience and support institutional change management efforts through the following: 1. Jaggaer System Implementation and Support -- serving as a key contributor in the rollout and optimization of the Jaggaer eProcurement system. Collaborating with internal stakeholders and Jaggaer support team to configure, test and deploy system modules in alignment with institutional needs. Tracking platform adoption and performance metrics, and collecting user feedback to guide improvements and training efforts -- and monitoring platform updates and best practices in higher education procurement systems. 2. Cross-system Data Integration and Business Analytics: Integrate and analyze procurement related data from Jaggaer and other university systems e.g., ERP, finance, grants management, supplier databases, specialized finance systems (facilities, library, hospitality) to develop dashboards/reports for strategic decision making and track KPIs - including spend analysis, supplier performance tracking and service delivery effectiveness. Collaborate with IT, Finance and Institutional Research Teams to ensure data accuracy, system reliability and meaningful reporting outcomes. 3. Process improvement: Assess procurement workflows across university business units to identify inefficiencies, gaps and opportunities for standardization and savings. Recommend and implement business process changes that enhance automation, reduce cycle times and improve user satisfaction. Partner with stakeholders to ensure procurement processes align with university policy, compliance requirements and system capabilities. 4. Change Management & Stakeholder Engagement: Support change management initiatives by translating data insights into clear narratives for decision makers and end-users. Lead or contribute to training sessions, users forums and communication efforts to promote new processes and tools. Collaborate with academic and administrative leaders to ensure procurement solutions are responsive to the university's evolving needs. Promote a culture of continuous improvement and data-informed decision making within the procurement function.