Procurement and Supply Chain Operations Manager, Special Projects
About The Position
SoftBank Robotics America, a rapidly growing SoftBank Group company headquartered in San Francisco, is accelerating our presence at the intersection of Physical AI, automation, and robotics. SoftBank Robotics America currently is orchestrating an exciting construction automation special projects initiative and seeking a Procurement & Supply Chain Operations Manager to join the team. This role will play a critical part in rapidly scaling and managing the initiative to deliver strategic outcomes to global stakeholders. Position Summary The Procurement & Supply Chain Operations Manager is responsible for overseeing end-to-end fleet procurement execution and operational management across multiple fleets and dealership networks. This role ensures efficient purchase order processing, OEM and supplier coordination, fleet utilization optimization, and operational cost control. The position plays a critical role in scaling fleet operations while maintaining compliance with corporate standards and financial discipline.
Requirements
- Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field
- 7–12 years of experience in procurement, fleet operations, construction supply chain, automotive supply chain, or equipment management
- Experience managing multi-site operations
- Strong ERP system experience
- Proven ability to manage OEMs and dealer networks
- Strong analytical and reporting skills
- Operational leadership
- Process-oriented and structured thinker
- Strong coordination and follow-up discipline
- Financial acumen
- Negotiation and vendor management skills
- Problem-solving under pressure
Nice To Haves
- Someone with business development & partner collaboration mindset
- Hands-on operational leader (not purely strategic)
- Experience in construction fleet management and project management
- Comfortable working within a past-faced global corporate environment spanning multiple time-zones.
- Strong cross-functional and cross-regional communicator
- Detail-oriented but able to see big-picture scaling needs
Responsibilities
- Procurement Execution & Order Coordination
- Prepare, issue, and track purchase orders for vehicles and related assets
- Coordinate closely with OEMs and dealerships to ensure timely deliveries
- Monitor order cycle times and escalate delays
- Ensure financing and documentation requirements are completed accurately
- Maintain procurement records
- OEM & Dealer Relationship Management
- Act as primary operational contact for OEMs and dealerships
- Monitor supplier performance metrics (delivery, quality, responsiveness)
- Coordinate issue resolution and service-level compliance
- Support continuous improvement initiatives with partners
- Financial & Performance Management
- Track and report
- Order cycle time
- On-time delivery
- Budget vs. actual spend
- Fleet utilization rate/ Downtime percentage
- Cost per vehicle
- Identify cost optimization opportunities
- Support budgeting and forecasting processes
- Fleet Operations Management
- Partner with Fleet Operations Partner to oversee operations for 5–20 fleets (250–1,000 vehicles total)
- Work with Fleet Operations Partner to track maintenance schedules and minimize downtime
- Systems & Reporting
- Maintain accurate data
- Present operational reports to project team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
