Processor

Spring Lake Park, MN

About the position

The Processor is the primary support to Financial Consultants, Processing Manager and Operation Manager. Duties include individual pipeline management with a focus on meeting sales goals, individual monthly processing goals for new submissions and closings, maintaining compliance requirements, thoroughly reviewing all materials provided to underwriting, maintaining expected processing turn times and pull thru ratios, and preserve strong relationships with Financial Consultants. Additionally, stay current on Investor guidelines/requirements to serve as a resource to Financing Consultants.

Responsibilities

• Coordinate with Financial Consultants weekly to create an action plan to meet production goals, monthly individual processing goals for new submissions and closings, pull-thru goals, and turn time goals set by management.
• Monitor and manage individual Encompass pipelines and identify estimated monthly closing production.
• Keep the Estimated Closing Dates updated based on the current file status.
• Review all file-related docs including income, assets, credit, title, etc., and calculate the qualifying income to ensure the transaction meets Freddie/Fannie guidelines before submission to underwriting.
• Timely review and submission of all file documents in the required format for underwriting review.
• Follow up on all necessary ordered services in conjunction with Pre-Processors, Processing Assistants and Sales Assistants.
• Follow up with Financial Consultants, Third-Party Vendors, and Applicants as necessary to obtain necessary documents or answer processing-related questions.
• Stay current on FHLMC/FNMA guidelines, internal underwriting/processing procedures and guidelines, and Company policies.
• Review and clear all Mavent/Compliance fails/warnings/alerts on every file before resubmitting for clear to close.
• Respond to the Financing Consultants' questions and concerns promptly and courteously.
• Work with outside and internal resources to maintain compliance.
• Assist various departments in closing, post-closing, or funding issues.
• Provide initial and ongoing training and mentoring to Processing Assistants, Pre-Processors, and Processors as needed.
• Complete all assigned training in a timely manner.

Requirements

• High School diploma or GED required.
• At least 2 years Mortgage Processing experience required.
• Strong computer skills required such as Excel, Word, Adobe.
• Maintain & foster positive relationships with customers and business partners.
• Provide professional communication in both oral & written expression.
• Excellent organizational, time management & analytical skills.
• High degree of accuracy.
• Able to meet tight deadlines.
• Highly detail oriented.
• Ability to handle highly sensitive information, maintaining confidentiality of customers personal information.
• Ability to effectively problem solve.
• Able to work effectively under pressure.
• Religious, cultural, and ethnic sensitivity.
• High degree of dependability & reliability.