Processor - Wares

Goodwill • Palm Bay, FL

87d • $17 - $17

About The Position

Under the direction of the Team Leader, process all donations. Major duties include greeting and assisting donors/customers, receive incoming donations, issue donation receipts, grade donations, pricing, hanging and barbing donations and maintain processing area in a clean and neat and safe condition.

Requirements

• Ability to adhere to the organizations Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to react calmly and respond to emergency situations.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).
• Previous retail and/or stock handling experience is preferred.
• Basic computer skills and beginner knowledge of utilizing a barcode scanner.

Responsibilities

• Greet each customer/donor with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer/donor service at all times, issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
• Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
• Sort, box and label hangers by type.
• Hang garments in a timely manner as to maintain prescribed production level; sort hang, and barb color of the week.
• Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures.
• Sort and price hard goods (wares).
• Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
• Keep production area clean and safe.
• Maintain well groomed appearance and appropriate dress code including name badge and vest.
• Assist in textile color rotation per established procedure.
• Direct customers to proper area and provide general information as requested.
• Stay alert and watch for shoplifting; notify store management on suspicious activity.
• Refer all customer complaints to management in a timely manner.
• React calmly and respond to emergency situations.
• Perform other duties as assigned by the Store/Team Leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: No Education Listed