Processor - Wares (41511)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA INCKissimmee, FL
$17 - $17Onsite

About The Position

Under the direction of the Team Leader, process all donations. Major duties include greeting and assisting donors/customers, receive incoming donations, issue donation receipts, grade donations, pricing, hanging and barbing donations and maintain processing area in a clean and neat and safe condition.

Requirements

  • Ability to adhere to the organizations Core Principles.
  • Knowledge of retail and/or stock handling.
  • Ability to react calmly and respond to emergency situations.
  • Ability to listen and follow directions.
  • Ability to provide excellent customer service.
  • Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Basic computer skills and beginner knowledge of utilizing a barcode scanner.
  • Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
  • Standing and walking for long periods of time.
  • Ability to stoop, bend, kneel, push and pull.
  • Sufficient mobility to turn from side to side and the ability to lean and remove items from containers.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

  • Previous retail and/or stock handling experience is preferred.

Responsibilities

  • Greet each customer/donor with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer/donor service at all times, issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
  • Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
  • Sort, box and label hangers by type.
  • Hang garments in a timely manner as to maintain prescribed production level; sort hang, and barb color of the week.
  • Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures.
  • Sort and price hard goods (wares).
  • Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
  • Keep production area clean and safe.
  • Maintain well groomed appearance and appropriate dress code including name badge and vest.
  • Assist in textile color rotation per established procedure.
  • Direct customers to proper area and provide general information as requested.
  • Stay alert and watch for shoplifting; notify store management on suspicious activity.
  • Refer all customer complaints to management in a timely manner.
  • React calmly and respond to emergency situations.
  • Perform other duties as assigned by the Store/Team Leader.
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