Processor I, Liability

Estes Express Lines • Richmond, VA

20d

About The Position

Job Summary: Receive and enter vehicle accidents into appropriate database Process liability insurance claims, in accordance with accident details, Drug and Alcohol policies and DOT compliance Manage driver files under the accident policy Responsible for handling Estes vehicle damage and communicate with adverse parties related to vehicle accidents Coordinate with internal and external stakeholders to obtain and communicate necessary DOT compliance information Interact with local law enforcement agencies, gather accurate details to complete request forms and coordinate other requirements to receive accident/crash reports. Assist with Driver Safety Programs by categorizing and identifying drivers that meet the program’s eligibility criteria Responsible for subrogation against responsible parties for Estes Express Lines damage Regular attendance is required. This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Requirements

• High School or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background.
• Excellent written, verbal and listening communication skills required
• Excellent data entry and 10 keying / encoding processing skills required
• Proficiency in Microsoft Excel, Word and Outlook required
• High level of attention to detail required
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Nice To Haves

• Some college preferred
• Customer service experience preferred

Responsibilities

• Receive and enter vehicle accidents into appropriate database
• Process liability insurance claims, in accordance with accident details, Drug and Alcohol policies and DOT compliance
• Manage driver files under the accident policy
• Responsible for handling Estes vehicle damage and communicate with adverse parties related to vehicle accidents
• Coordinate with internal and external stakeholders to obtain and communicate necessary DOT compliance information
• Interact with local law enforcement agencies, gather accurate details to complete request forms and coordinate other requirements to receive accident/crash reports.
• Assist with Driver Safety Programs by categorizing and identifying drivers that meet the program’s eligibility criteria
• Responsible for subrogation against responsible parties for Estes Express Lines damage
• Regular attendance is required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees