Processor - Data

EssilorLuxottica • Traverse City, MI

318d

About The Position

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Requirements

• High School Diploma.
• 1+ year(s) of data entry experience.
• Intermediate knowledge of Excel and Microsoft Word.

Nice To Haves

• Detailed working knowledge of IBMI and Electronic Data Interchange.
• Detailed working knowledge of computer operations.
• Strong customer service focus and excellent verbal communication skills.
• Ability to work well under pressure and multi-task.
• 10 Key by touch and type 4-50 wpm.

Responsibilities

• Load, update and cancel subscribers or dependents in the membership database in a timely manner.
• Follows data processing guidelines and meets established standards.
• Logs all requests on appropriate tracking spreadsheets and PDFs request to be saved in corresponding folders.
• Works on research queues, communicates and resolves membership discrepancies for accuracy.
• Communicates with Team Lead, team, and client personnel regarding data issues in a timely manner and the membership data entry function.
• Enters data from various sources received, including email, fax, standard enrollment and termination forms, and EDI Term by Absence (TBA) discrepancy reports.
• Completes all requests within standard outlined by the business.
• Performs membership audits upon requests.
• Assist on EDI discrepancy errors files.
• Assist on coordinating EDI Implementation process.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED