EssilorLuxottica-posted 9 months ago
Full-time • Entry Level
Traverse City, MI

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

  • Load, update and cancel subscribers or dependents in the membership database in a timely manner.
  • Follows data processing guidelines and meets established standards.
  • Logs all requests on appropriate tracking spreadsheets and PDFs request to be saved in corresponding folders.
  • Works on research queues, communicates and resolves membership discrepancies for accuracy.
  • Communicates with Team Lead, team, and client personnel regarding data issues in a timely manner and the membership data entry function.
  • Enters data from various sources received, including email, fax, standard enrollment and termination forms, and EDI Term by Absence (TBA) discrepancy reports.
  • Completes all requests within standard outlined by the business.
  • Performs membership audits upon requests.
  • Assist on EDI discrepancy errors files.
  • Assist on coordinating EDI Implementation process.
  • High School Diploma.
  • 1+ year(s) of data entry experience.
  • Intermediate knowledge of Excel and Microsoft Word.
  • Detailed working knowledge of IBMI and Electronic Data Interchange.
  • Detailed working knowledge of computer operations.
  • Strong customer service focus and excellent verbal communication skills.
  • Ability to work well under pressure and multi-task.
  • 10 Key by touch and type 4-50 wpm.
  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
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