Processor Contracts Field

Marriott Vacations Worldwide•Riviera Beach, FL

About The Position

Process contracts accurately by entering information into appropriate system. Ensure that signed contract paper work is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying). Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners’ service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Critical Task - Contract Processing Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro). Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy Access customer credit file to validate availability of financing programs Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR). Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received. Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA

Requirements

Analytical Skills
Computer Skills
Learning
Arithmetic Computation
Interpersonal Skills
Team Work
Interpersonal Skills
Diversity Relations
Communications
Applied Reading
Listening
Communication
Writing
English Language Proficiency
Personal Attributes
Integrity
Stress Tolerance
Dependability
Adaptability/Flexibility
Presentation
Organization
Detail Orientation
Multi-Tasking
Time Management
Physical Abilities
Visual Acuity

Nice To Haves

High school diploma/G.E.D. equivalent
6 months related experience.
No supervisory experience is required
Notary Public
Candidate should be flexible to work on weekends/ extended hours/ holidays if required.

Responsibilities

Process contracts accurately by entering information into appropriate system.
Ensure that signed contract paper work is accurate and contains all necessary information and documentation.
Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software.
Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
Anticipate and address owners’ service needs.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Enter and locate work-related information using computers.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested.
Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy
Access customer credit file to validate availability of financing programs
Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained
Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance
Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer.
Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received.
Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA