Processing Support Associate

Full-time

Melbourne, FL

About the position

At Christian Care Ministry, we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. The Processing Support Associate performs document analysis on medical bills, medical records, prescriptions, and related documents and through data entry prepares them to be processed electronically by Medical Bill Analysts. They are responsible for accuracy, efficiency and retrieval of data related to medical bills.

Responsibilities

• Analyze incoming documents to determine what category they fall under and what workflow they will be routed to.
• Data entry of medical bills, prescriptions, medical records and other document types.
• Communication with other departments as needed regarding missing information needed to process medical bills.
• Review discrepancies in data received, and performs data verification routines.
• Interact with other staff on matters affecting data and publications flow and makes recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection and retrieval.
• Additional supportive duties to processing such as re-pricing, provider maintenance, 3rd party, and all other support roles as assigned.
• Daily mail duties such as sorting, scanning, indexing documents into the document management system.

Requirements

• High School diploma or GED.
• Excellent computer skills is essential to be able to satisfactorily perform each duty.
• Strong computer skills – ability to access and research complex medical procedures and terminology.
• Reading comprehension – ability to read large amounts of data in short periods of time and translate that information to determine document type.
• Language Skills - Ability to read and interpret electronic documents such as procedure manuals, medical records, medical bills, legal documents and insurance documents.
• Reasoning Ability - Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
• Problem Solving - Ability to deal with problems involving several variables in standardized situations.

Nice-to-haves

• Medical coder or previous processing experience or knowledge of ICD10 and CPT codes a plus.

Benefits

• Medical
• Health Savings Account
• Employer Paid Life Insurance and Long-term Disability Insurance
• Dental
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match
• Paid-time off – accrued bi-weekly
• Wellness plan
• Employee Assistance Program
• Anniversary Awards Program
• Birthday Awards