Processing Supervisor (Bilingual preferred) - New Gainesville store!

America's Thrift Stores•Gainesville, GA

13d•Onsite

About The Position

As part of an exciting new store opening, the Processing Supervisor plays a critical role in bringing the store to life and setting the foundation for long-term success. This is a hands-on leadership position for an experienced people leader who thrives in fast-paced, start-up environments and has a proven ability to lead, organize, and motivate large teams of 20–30 team members. The Processing Supervisor is responsible for launching and leading the production operation from day one—establishing company standards, productivity goals, and quality expectations while managing daily execution. This role partners closely with store leadership to hire, train, and develop a high-performing production team, drive strong results, and deliver an exceptional donor and customer experience, all while living out America’s Thrift Stores Core Values.

Requirements

Minimum of two years of experience supervising or leading teams of 20–30 team members in retail, warehouse, or industrial processing environments.
Demonstrated ability to manage staffing, productivity, and performance across large, diverse teams.
Comfortable leading through change and thriving in start-up or high-growth environments.
Strong communication skills with the ability to motivate, train, coach, and connect with team members at all levels.
Basic math, reading comprehension, and computer skills.
Ability to lift, carry, push, and pull up to 50 lbs.
High School diploma or GED preferred.
Strong coaching, observation, and problem-solving skills.
Ability to follow and consistently apply written and verbal instructions.
Sound judgment and decision-making skills in fast-paced situations.
Successful completion of background check, motor vehicle check, and drug screen.
Valid driver’s license with a clean driving record required.

Nice To Haves

Bilingual preferred.

Responsibilities

Lead, motivate, and support a large production team of approximately 20–30 team members during store opening and ongoing operations.
Establish structure, workflows, and performance expectations to support a successful new store launch.
Drive daily production goals by ensuring fast, accurate, and efficient processing of merchandise.
Manage inventory tracking systems and ensure a smooth flow of initial deliveries and ongoing donations.
Anticipate production, staffing, or inventory challenges and take proactive action to keep operations running smoothly.
Communicate clear goals, expectations, progress, and wins to keep a large team engaged, aligned, and accountable.
Play an active role in hiring, onboarding, and training a new production team, helping team members feel confident and successful in their roles.
Create schedules that effectively support store opening needs, traffic patterns, labor requirements, and productivity goals.
Lead by example by jumping in to perform all processing tasks as needed, especially during high-volume periods.
Provide consistent coaching, performance feedback, and recognition to build skills, confidence, and accountability across a large team.
Ensure all merchandise meets high standards for quality, pricing, freshness, and shop-ability.
Partner with store leadership to support opening promotions, sales initiatives, and community engagement efforts.
Deliver a positive, welcoming donor experience that reflects the mission and values of the organization.
Foster a respectful, inclusive, and high-energy workplace culture from day one.
Encourage open communication and leverage team feedback to continuously improve processes and results.
Support loss prevention, safety, and compliance by consistently following company policies and OSHA guidelines.
Step into leadership responsibilities when the Assistant Store Manager or General Manager is unavailable.
Take initiative and make sound decisions to keep operations moving forward in a fast-paced environment.
Perform additional duties as needed to support a successful store opening and ongoing operations.