Processing Specialist – Federal Law Enforcement Support (Onsite | El Paso, TX)
About The Position
US Advisors is seeking highly organized and detail-oriented Processing Specialists to support daily federal law enforcement operations at Camp East Montana (CEM) in El Paso, TX. In this role, you will be responsible for processing individuals for intake and outtake at CEM, as well as performing all required administrative and clerical functions. The ideal candidate is bilingual English/Spanish, proactive, efficient, adaptable, and capable of managing multiple administrative responsibilities while maintaining a high level of professionalism and confidentiality . This is a full-time position supporting U.S. Immigration and Customs Enforcement.
Requirements
- High School diploma or equivalent
- 1 or more year(s) of proven experience in an administrative, clerical or office support role
- Proficiency in Microsoft Office (Word, Excel, Teams, Office 365)
- High-comfort level working in a fast-paced customer service facing position
- U.S. Citizenship required.
Nice To Haves
- Associates degree or higher
- Bilingual (English/Spanish) in a professional setting
- Excellent organizational and time-management skills
- Professional written and verbal communication skills
- Ability to multitask and prioritize tasks efficiently
- High level of discretion, professionalism, and attention to detail
Responsibilities
- Data Entry & Record Management: Accurately enter and update relevant information in designated systems while maintaining confidentiality.
- Document Control & Compliance: Maintain organized records, files, and documentation, ensuring confidentiality and adherence to regulations.
- Appointment & Case Tracking: Monitor and verify scheduled appointments, ensuring timely filing of required immigration paperwork and notices.
- Case Status Monitoring: Ensure all immigration case statuses and outcomes are accurately updated and recorded.
- Administrative Support: Provide administrative and clerical support to agents and agency personnel, facilitating operational efficiency.
- Bilingual Communication: Communicate effectively in Spanish to support alien interactions and assist in translation as needed.
Benefits
- Health & Medical Insurance: Eligibility for employer-sponsored health, dental, and discounted vision coverage
- 401(k) Plan: Eligibility after one full year of employment, with enrollment available at the beginning of each calendar year
- Paid Time Off (PTO): Ten (10) days annually, including sick leave, accrued over time.
- Federal Holidays: Ten (10) paid Federal holidays, details to be provided during training/orientation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
