Processing Specialist I

Verra Mobility • Mesa, AZ

7d

About The Position

This position involves the review and processing of photo enforcement events, which is a clerical and data entry-based task. Candidates must be able to follow basic procedures and scripts to function in the role. The position requires strong attention to detail, a high level of quality, strong problem-solving skills, dependability, and a demonstrated ability to document and report issues as needed. This position reports within the Operations Group and will report to the Operations Supervisor.

Requirements

• High School diploma or GED.
• Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
• Professionalism and the ability to work well with different groups of people.
• Self-motivated, quality driven individual with a strong attention to detail.
• Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment.
• Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
• Ability to sit for long periods of time for data entry/event processing.
• Successful completion of the Nlets fingerprinting background assessment.

Responsibilities

• Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
• Align processing determinations and escalated actions to written instructions that are client specific.
• Adapt processing behaviors based on feedback or rules documentation changes.
• Achieve production and quality goals as assigned by the Processing Department.
• Utilize basic computer skills to access and interpret performance reporting.
• Other office/clerical duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees