Processing Specialist I

National University

4d•$20 - $23•Remote

About The Position

The Processing Specialist is responsible for many of the background processes supporting the Student Financial Services team. Processes include, but are not limited to, packaging financial aid, reviewing and approving disbursements, processing R2T4s, verification, and determining credit balances. Also ensures that the university is in compliance with all applicable federal/state statutes and regulations.

Requirements

Bachelor's degree preferred.
Minimum of one (1) year of financial aid, accounting, finance, or related experience required.
Knowledge of available private, state, and federal financial aid programs and regulations.
Knowledge of academic and business practices in an online environment.
Knowledge of University policies and procedures, including policy updates.
Knowledge of financial aid software or agility within financial aid technical systems
Ability to multi-task, prioritize, and problem-solve.
Ability to use and facilitate online communication using email and/or other technology-based communication media.
Skill in oral and written communication.
Ability to maintain confidentiality.
Ability to prepare letters, reports, and business correspondence.
Must be able to consistently display the highest level of integrity.
Highly organized and detail oriented.
Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc.
Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.
Strong understanding of the University mission, vision, values, goals, and strategies.
Proficient with Microsoft Word and other applications in the Microsoft Office suite.
Must be eligible to receive access to the National Student Loan Data System (NSLDS).

Nice To Haves

Experience with data processing and automated records maintenance systems preferred.
Experience with online delivery of education preferred.
Experience with non-term semesters preferred.
Experience in higher education preferred.
Experience working in a technology-driven enterprise preferred.
All skills, abilities and education will be considered for minimum qualifications.

Responsibilities

Maintain all tasks/responsibilities set by the leadership team.
Ensure daily communication with the Department of Education systems, including importing and exporting Title IV aid data.
Perform financial aid packaging.
Review and approve federal aid, state grant, scholarship, and Title IV disbursements.
Review and process credit balances.
Timely and accurately review and process verification, c-codes, conflicting information, and professional judgment.
Process R2T4s, ensuring timely and accurate completion.
Review and process adjustments as a result of quality assurance review outcomes.
Process state and proration calculations.
Utilizes departmental KPIs and individual metrics, which are measured for successful completion, when processing.
Performs functions utilizing regulatory knowledge and in alignment with federal regulatory expectations.
Participate in ongoing department projects, or other special projects, as needed.
Reasonable and consistent attendance to fulfill requirements of the position.
Other duties as assigned.