Processing Specialist I

Verra Mobility-posted 2 months ago
Mesa, AZ
1,001-5,000 employees
Support Activities for Transportation
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This position involves the review and processing of photo enforcement events, which is a clerical and data entry-based task. Candidates must be able to follow basic procedures and scripts to function in the role. The position requires strong attention to detail, a high level of quality, strong problem-solving skills, dependability, and a demonstrated ability to document and report issues as needed. This position reports within the Operations Group and will report to the Operations Supervisor.

  • Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
  • Align processing determinations and escalated actions to written instructions that are client specific.
  • Adapt processing behaviors based on feedback or rules documentation changes.
  • Achieve production and quality goals as assigned by the Processing Department.
  • Utilize basic computer skills to access and interpret performance reporting.
  • Other office/clerical duties as assigned.
  • High School diploma or GED.
  • Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
  • Professionalism and the ability to work well with different groups of people.
  • Self-motivated, quality driven individual with a strong attention to detail.
  • Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment.
  • Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
  • Ability to sit for long periods of time for data entry/event processing.
  • Successful completion of the Nlets fingerprinting background assessment.
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