About The Position

Responsible for accurate and efficient printing and processing of internal and external client and bank-related correspondence while ensuring deadlines are met and efficient operations are maintained on automated processing equipment. Diligently work to mitigate risk exposure and protect client confidentiality while ensuring compliance with the Truist Information Security standards. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Requirements

  • High School diploma or equivalent education and related training.
  • Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
  • Effective problem identification and resolution skills.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Responsibilities

  • Independently process client mailings using a variety of automated equipment while following guidelines and requirements in order to be in compliance, maximize discounts and optimize service.
  • Perform quality checks on client mailings, documents and envelopes on a routine basis according to documented procedures.
  • Reconcile diverted and damaged pieces. Research out-of-balance pieces and implement appropriate corrective action.
  • Complete and maintain with accuracy any documentation for any required logs, dual control tasks and forms.
  • Ensure clear and effective communication with Management on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment insurance
  • Tax-preferred savings accounts
  • 401k plan
  • Vacation days (minimum of 10 days)
  • Sick days (minimum of 10 days)
  • Paid holidays
  • Defined benefit pension plan (depending on position)
  • Restricted stock units (depending on position)
  • Deferred compensation plan (depending on position)

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What This Job Offers

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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