Senior

Bank of Hawaii•Honolulu, HI

10h

About The Position

Under the direction of the Senior Processing and Servicing Specialist, Supervisor or Manager this position is accountable for the accurate and timely processing and servicing of loan requests received from various sources and business units while ensuring validation and compliance requirements are followed. Responsibilities include: data entry, quality control review, research, maintenance and updating information to the respective application system. (Level III) Coordinates the daily operations and provides support for the junior representative's within the department and assists with disbursing the daily work in the absence of the Supervisor. This position also assists with department projects and delivers professional quality service to customers and teammates. Assists with reviewing and implementing new and updated procedures to mitigate risk to the bank. (Senior) Coordinates, oversees operations and provides support for all positions within the department and in the absence of the Supervisor. Reviews and implements new and updated procedures to mitigate risk to the bank.

Responsibilities

Accurate and timely processing and servicing of loan requests
Data entry
Quality control review
Research
Maintenance and updating information to the respective application system
Coordinates the daily operations and provides support for the junior representative's within the department and assists with disbursing the daily work in the absence of the Supervisor
Assists with department projects
Delivers professional quality service to customers and teammates
Assists with reviewing and implementing new and updated procedures to mitigate risk to the bank
Coordinates, oversees operations and provides support for all positions within the department and in the absence of the Supervisor
Reviews and implements new and updated procedures to mitigate risk to the bank