Processing Data Analyst

Tabs

18d • Remote

About The Position

We’re looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you’ll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company’s needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process

Requirements

• Highly detail-oriented, organized, and reliable
• Strong communicator who can work seamlessly with technical and non-technical teams
• Comfortable executing processes end-to-end and making data-driven recommendations
• Proactive problem-solver who is energized by improving accuracy and efficiency
• 3–5 years of experience in data operations, quality assurance, HITL workflows, or related roles
• Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar
• Familiarity with operational metrics, performance tracking, and reporting
• Previous experience working in a cross-functional operations or data-focused team

Nice To Haves

• Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus
• Experience in a startup or fast-moving environment is a plus

Responsibilities

• Assign processing work to individuals when sufficient information has been received from internal stakeholders
• Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request
• Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency
• Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves
• Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues
• Identify operational inefficiencies and help implement process improvements
• Support cross-functional initiatives related to data quality and processing optimization

Benefits

• Competitive compensation and equity
• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
• Daily meal stipend for in office days
• Tax free commuter and parking benefits
• Parental leave up to 12 weeks
• Voluntary insurances (Life, Hospital, Critical Illness, Accident)
• Employee Assistance Program (Rightway)
• Unlimited PTO
• 401k

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees