Processing Center Specialist

Cleveland State University • Cleveland, OH

82d

About The Position

The Processing Center Specialist is responsible for processing prospect, applicant, student and related documents as a team member of the enrollment services processing unit. Responsible for process management of assigned system production jobs. Communicates with students and stakeholders to resolve issues and to provide information. Performs activities that ensure quality control. Performs other functionally related duties as assigned.

Requirements

• Bachelor's degree, preferably in business, information technology, liberal arts or related fields.
• One (1) year of experience with student records processing and maintenance in a higher education setting.
• Related work experience may be substituted for education requirement.

Nice To Haves

• Experience with document management system, i.e. OnBase.
• Experience with enterprise-level student administration system, i.e. PeopleSoft.
• Experience with CRM and application administration system, i.e. SLATE.
• Experience with financial aid regulation compliance and working with financial aid applicants.
• Knowledge of transfer credit evaluation practices.

Responsibilities

• Process prospect, applicant, student and related documents.
• Manage process of assigned system production jobs.
• Communicate with students and stakeholders to resolve issues.
• Provide information to students and stakeholders.
• Perform quality control activities.
• Perform other functionally related duties as assigned.

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree