Processing Assistant

Onslow County, NC-posted 11 months ago

Full-time • Entry Level

Jacksonville, NC

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

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This position involves performing difficult skilled administrative support work that includes the specialized processing of information, documents, or materials. The work is conducted under the general direction of the Income Maintenance Supervisor. The individual in this role must be able to perform each essential function satisfactorily, and reasonable accommodations may be made for individuals with disabilities to enable them to perform these essential functions.

Complete and verify documentation.
Identify and resolve problems.
Maintain and manage statistical, financial, and/or other recordkeeping files.
Review and interpret established policies and procedures to respond to client inquiries and provide necessary information.
Use a variety of automated office systems to establish, retrieve, verify, research, update, and/or authorize processing actions.
Perform related duties as required.
Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.

High school diploma or GED.
Moderate experience, or equivalent combination of education and experience.
Significant knowledge of office or work unit procedures, methods, and practices.
Significant knowledge of and ability to use correct grammar, vocabulary, spelling, and office terminology to compose and/or proofread correspondence, reports, and other materials.
Significant knowledge of accounting procedures, mathematics, and their application in the work environment.
Ability to learn and independently apply laws and departmental rules and regulations covering programs and services.
Ability to review and process information to determine conclusions, actions, or compliance with applicable laws, rules, or regulations.
Ability to apply a variety of work-related formulas or mathematical calculations.
Ability to record, compile, summarize, and perform basic analysis of data.
Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.

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