Process Transformation Lead, Americas Finance

HSBC • New York, NY

12d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

The primary objective of the role is to collaborate closely with the Americas Head of Finance Strategy Execution and Change, championing automation, simplification, and an improved experience for the Americas Finance Teams. This will be achieved through the systematic identification and delivery of high-impact, innovative solutions that support ongoing innovation and operational excellence.

The successful candidate will demonstrate outstanding stakeholder management, listening, and influencing abilities. They will embody a Transformation Mindset, consistently seeking new ways to enhance our working practices to deliver greater value, adaptability, and innovation across Americas Finance.

As our Process Transformation Lead, Americas Finance you will:
Evaluate existing processes and design innovative solutions to enhance business operations
Apply structured and creative approaches to complex, large-scale challenges, assessing costs, benefits, and obstacles while fostering innovative thinking
Research market trends, champion new ideas, and lead the implementation of alternative working methods, measuring impact and value
Drive automation and simplification initiatives from concept to execution, overseeing intake, evaluation, and approval of innovation use cases
Promote a culture of ongoing improvement through effective cross-functional collaboration, prioritizing solutions based on feasibility, strategic alignment, and economic value
Accelerate capability and capacity building across Finance, supporting increased innovation and engagement
Take full ownership of project deliverables, monitor progress, anticipate risks, implement mitigation strategies, and manage a roadmap of innovation initiatives to achieve cost reduction targets for 2026 and beyond
Communicate effectively with senior stakeholders, translating complex information into clear, actionable messages
Play an integral role within the Americas Finance COO (Chief Operating Officer) leadership team, fostering connectivity and collaboration across the wider function
You´ll likely have the following qualifications to succeed in this role:
Experience in several of the following areas: strategic value proposition development, transformation strategy, vendor assessment, cost-benefit analysis, ideation and rapid prototyping, design thinking, process mapping and re-engineering, automation, and AI
Proven ability to lead and influence diverse stakeholders, customers, and teams
Strong understanding of HSBC’s change framework, with the capacity to manage multiple priorities
Effective stakeholder management and relationship-building skills across HSBC
Excellent written and verbal communication skills in English, with the ability to clearly articulate requirements to business, functional, and finance teams
Demonstrated track record and growth mindset in leading and delivering strategic change and robust solutions across global teams
An open, curious, and adaptable approach to driving process improvement, efficiency, and innovation
Proficiency in data analysis, sound judgement, and issue interpretation to identify problems and deliver solutions aligned with strategic objectives
Commitment to fostering a culture that values individuals and encourages employee growth and development
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay package in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Requirements

• Experience in several of the following areas: strategic value proposition development, transformation strategy, vendor assessment, cost-benefit analysis, ideation and rapid prototyping, design thinking, process mapping and re-engineering, automation, and AI
• Proven ability to lead and influence diverse stakeholders, customers, and teams
• Strong understanding of HSBC’s change framework, with the capacity to manage multiple priorities
• Effective stakeholder management and relationship-building skills across HSBC
• Excellent written and verbal communication skills in English, with the ability to clearly articulate requirements to business, functional, and finance teams
• Demonstrated track record and growth mindset in leading and delivering strategic change and robust solutions across global teams
• An open, curious, and adaptable approach to driving process improvement, efficiency, and innovation
• Proficiency in data analysis, sound judgement, and issue interpretation to identify problems and deliver solutions aligned with strategic objectives
• Commitment to fostering a culture that values individuals and encourages employee growth and development

Responsibilities

• Evaluate existing processes and design innovative solutions to enhance business operations
• Apply structured and creative approaches to complex, large-scale challenges, assessing costs, benefits, and obstacles while fostering innovative thinking
• Research market trends, champion new ideas, and lead the implementation of alternative working methods, measuring impact and value
• Drive automation and simplification initiatives from concept to execution, overseeing intake, evaluation, and approval of innovation use cases
• Promote a culture of ongoing improvement through effective cross-functional collaboration, prioritizing solutions based on feasibility, strategic alignment, and economic value
• Accelerate capability and capacity building across Finance, supporting increased innovation and engagement
• Take full ownership of project deliverables, monitor progress, anticipate risks, implement mitigation strategies, and manage a roadmap of innovation initiatives to achieve cost reduction targets for 2026 and beyond
• Communicate effectively with senior stakeholders, translating complex information into clear, actionable messages
• Play an integral role within the Americas Finance COO (Chief Operating Officer) leadership team, fostering connectivity and collaboration across the wider function

Benefits

• As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.
• We offer a competitive pay package in a welcoming and inclusive work environment.
• You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.
• You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed