Process Support (Level II)

CollaberaFarmington, CT
49dOnsite

About The Position

Working in the Treasury Fulfilment Department. Employee will receive and process maintenance request received to our GFS system. Requests will be quick hit items such as adding accounts to Cashpro, setting up Cash Vault, Wire and other product maintenance services. Employee will be aligned to maintenance request for a Treasury Sales team.

Requirements

  • Strong computer Knowledge MS Word Outlook , Excel
  • Strong communication skills – written and verbal
  • Must be able to work in a team environment and take direction from leadership and peers.
  • Needs to be client focused with high level around detail
  • Ability to learn and perform Legal Documentation review
  • Research/analytical skills
  • Be able to look at a request and compare it to the process to see what steps are needed
  • Experience with systems where a case/ticket is created

Responsibilities

  • Receive and process maintenance requests to our GFS system
  • Adding accounts to Cashpro
  • Setting up Cash Vault
  • Setting up Wire and other product maintenance services
  • Aligned to maintenance request for a Treasury Sales team

Benefits

  • paid vacations
  • holidays
  • personal days
  • Medical, Dental and Vision insurance
  • 401K retirement savings plan
  • Life Insurance
  • Disability Insurance
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