Process Specialist

BMO (Bank of Montreal) • Chicago, IL

366d • $79,800 - $148,000

About The Position

The position involves designing, developing, testing, implementing, measuring, and managing processes that reflect current business strategy and stakeholder requirements. The role acts as a trusted advisor to assigned business groups, influencing and negotiating to achieve business objectives. Responsibilities include recommending and implementing solutions based on analysis, assisting in strategic plan development, identifying emerging issues, and supporting the execution of strategic initiatives. The position also involves building effective relationships with stakeholders, monitoring performance, and producing reports and dashboards. Additionally, the role includes change management activities, process documentation, and ensuring compliance with risk and regulatory requirements.

Requirements

• Typically between 5 - 7 years of relevant experience.
• Post-secondary degree in related field of study or equivalent combination of education and experience.
• Deep understanding of and problem-solving ability for issues within the business/group.
• In-depth knowledge of business analysis, project delivery practices, and standards.
• In-depth knowledge of business/group processes, procedures, and controls.
• Understanding of risk, regulatory, and compliance requirements.
• Deep knowledge and technical proficiency gained through education and business experience.
• In-depth verbal and written communication skills.
• In-depth collaboration and team skills.
• In-depth analytical and problem-solving skills.
• In-depth influence skills.
• In-depth data-driven decision-making skills.
• Experience with LOAN IQ is a must.

Responsibilities

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Helps determine business priorities and best sequence for execution of strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Supports the execution of strategic initiatives in collaboration with stakeholders.
• Builds effective relationships and collaborates with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Monitors and tracks performance, addressing any issues.
• Designs and produces regular and ad-hoc reports and dashboards.
• Breaks down strategic problems and analyses data to provide insights.
• Builds change management plans and leads change management activities.
• Develops tailored messaging and identifies distribution channels for communication.
• Provides input into planning and implementation of operational programs.
• Documents processes, procedures, and end-user materials.
• Assists with training and transition of processes to appropriate owners.
• Collaborates in the design, implementation, and management of core processes.
• Ensures processes adhere to risk, regulatory, and compliance requirements.
• Streamlines and continuously improves existing processes.
• Maintains current process documentation for stakeholders.
• Supports management of processes using established methodologies.
• Integrates information from multiple sources for efficiency.
• Participates in Core Process transformation for productivity savings.
• Develops understanding of organizational interactions to engage stakeholders.
• Stays abreast of industry trends through professional associations.
• Resolves issues regarding processes raised from stakeholders.
• Provides specialized consulting, analytical, and technical support.
• Exercises judgment to identify, diagnose, and solve problems.
• Handles non-routine situations independently.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees