Process Optimization Principal - Low-Code Automation & Agentic AI

Slalom•Hartford, CT

56d•$135,000 - $172,000

About The Position

We are seeking a Process Optimization Principal to join our Operational Improvement team, where you'll serve as a critical bridge between business strategy and technical execution. This role uniquely blends traditional process improvement methodologies with cutting-edge low-code automation platforms and emerging Agentic AI capabilities to drive transformational change across enterprise organizations. As a Process Optimization Principal, you'll work directly with business and technology leaders across diverse industries to identify process inefficiencies, architect automated solutions, and implement sustainable improvements that deliver measurable business value. You'll be at the forefront of how artificial intelligence agents are revolutionizing process improvement, helping organizations understand and leverage these technologies to accelerate their transformation journeys. This position is ideal for someone who thrives at the intersection of business process expertise and technical innovation, can translate complex business problems into automated solutions, and is passionate about staying ahead of the rapidly evolving landscape of intelligent automation and Agentic AI.

Requirements

6-10 years of experience in process improvement, business analysis, or automation consulting roles
Experience working in a professional services/consulting environment, specifically assisting with business development
Proven ability to work effectively with both business stakeholders and technical teams in complex, matrixed environments
Experience across multiple functional areas with preference for candidates with Supply Chain or Finance domain knowledge
Strong hands-on expertise with Microsoft Power Platform, including Power Automate for workflow automation and Power Apps for application development
Strong understanding of UiPath platform capabilities, including Studio, Orchestrator, and the transition to Agents and Agentic Orchestration
Ability to assess when different automation approaches (attended vs. unattended RPA, API integration, low-code applications, autonomous agents) are most appropriate
Comfort working with data, including the ability to analyze datasets, create visualizations, and draw actionable insights
Working knowledge of Six Sigma principles and tools, including DMAIC methodology, process mapping, and statistical analysis
Experience facilitating SIPOC exercises and using value stream mapping to identify waste and improvement opportunities
Proficiency in root cause analysis techniques such as fishbone diagrams, 5 Whys, and Pareto analysis
Understanding of change management principles and how to drive user adoption of new processes and technologies

Nice To Haves

Microsoft Power Platform certifications (Power Platform Fundamentals, Power Automate RPA Developer, Power Platform Solution Architect, or similar)
UiPath certifications (UiPath RPA Associate, Advanced RPA Developer, or UiPath Automation Solution Architect)
Six Sigma Green Belt or Black Belt certification
Additional certifications in Appian, Automation Anywhere, Blue Prism, or other automation platforms

Responsibilities

Conduct comprehensive process assessments using Six Sigma, SIPOC, DMAIC, and root cause analysis methodologies to identify optimization opportunities
Facilitate workshops and interviews with cross-functional teams to gather requirements and build consensus around transformation initiatives
Design and implement automated solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages), UiPath, and other automation tools to address identified process inefficiencies
Leverage additional low-code platforms including Appian, Automation Anywhere, Blue Prism, Smartsheet, Outsystems, and Pega based on client needs and technical requirements, creating end to end solutions, ensuring best practices for governance, scalability, security and maintainability.
Evaluate processes to determine where traditional automation, AI-assisted automation, or fully autonomous agents provide optimal value
Advise clients on current and emerging Agentic AI capabilities and how autonomous agents will transform process automation
Stay current on Agentic AI trends, capabilities, and best practices to position clients for future-ready automation strategies
Build strong relationships with both business leaders and technical teams, effectively communicating in the language appropriate to each audience
Define traditional and AI based KPIs to track performance, issues, and return
Monitor implemented solutions to measure performance against defined KPIs and identify opportunities for further optimization
Leverage Process Mining tools and techniques to discover hidden inefficiencies and validate improvement hypotheses with data

Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includeâ¯meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

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