Process Lead

InfosysAtlanta, GA
12h

About The Position

In the Process Lead role, you will review the Desktop Exterior and Desktop Interior assessments to evaluate and sign off a property’s valuation for a large bank in the US. When taking a decision about a property’s valuation, you will ensure compliance with Federal/State laws to ensure that loans that are secured with real estate are protected with adequate collateral value. In the role of Process Lead, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews, and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policie,s and norms of Infosys.

Requirements

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of relevant work experience

Nice To Haves

  • Three to five years of mortgage or consumer lending experience
  • Three years of continuous collateral review and approval experience
  • Excellent Communication skills, both written and verbal, in relating to internal and external clients
  • Demonstrates proficiency in basic computer applications such as Microsoft Office software products
  • Ability to travel, occasionally overnight
  • Understanding of appraisal compliance and generally accepted appraisal rules
  • Experience with using appraisal and market evaluation tools
  • Demonstrates proficiency in mortgage automated processing systems
  • Basic knowledge of bank services and products

Responsibilities

  • Responsible for reviewing property valuations to ensure compliance with Federal/state law, and to ensure that loans secured with real estate and protected with adequate collateral value.
  • Successfully use critical thinking and analytical skills to review collaterals
  • Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
  • Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
  • Perform a detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
  • Identify and escalate collateral issues to the appropriate teammate for further evaluation.
  • Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
  • Adhere to all compliance regulations and controls.
  • Develop and maintain positive working relationships with co-workers, internal and external clients, business partners, and vendors.
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