Process Improvement Intern - Summer 2026

CCU • Lake Forest, IL

22d • $19 - $21 • Onsite

About The Position

Consumers Credit Union (CCU) is one of the largest, fastest growing credit unions in Illinois! Every year we look for a diverse group of hardworking students to join our IGNITE Intern Program. What does IGNITE mean to us and what can you expect? I nterns G rowing, N etworking, and I nnovating through T ransformational E xperiences. We hire college students because we believe in fresh ideas. These are not paper pushing, copy making internships. We provide real work experience to our Interns. During the Program you will interact with and get exposure to multiple departments and leaders throughout the Credit Union. You'll learn firsthand why we are a certified Great Place to Work and experience our awesome team atmosphere by working with other Interns on projects, volunteering in the community, and participating in events and educational sessions. Our intent is to create a future career path for students who have an interest in the financial services industry. IGNITE is designed to expose you to a variety of opportunities while fostering growth and learning. We are seeking students that are interested in a Summer 2026 internship supporting the Process Improvement team . The Process Improvement Intern will report to the Director of Process Improvement and will help support the growth of our established Test Automation framework. Test automation involves running tests automatically, managing test data, and using the results to enhance system and software quality. This work will include maintaining and enhancing our existing regression suites and conduct a comparative analysis between the automated regression suites and the manual testing activities currently performed by testers. The goal of this analysis is to identify overlaps and opportunities to reduce manual testing where coverage already exists in automated tests.

Requirements

• Currently attending an accredited college or university.
• Rising juniors and seniors working toward a bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or Quality Assurance, or a related major. Rising sophomores may be considered.
• Minimum 3.0 GPA.
• Ability to work 32 hours per week for the summer (generally 8:00-5:00 Monday-Thursday) for the duration of the 12-week program (5/26/2026 – 8/13/2026). The schedule will involve onsite days based in Lake Forest, IL. Local candidates only.
• Proficient with Word, PowerPoint, Excel and the wider Microsoft Office suite including email, calendaring, and instant messaging.
• Professional written and verbal communication skills.
• Problem solving, critical thinking, and strong mathematical skills.
• Detail oriented, strong visual inspection skills, able to produce accurate work.
• Ability to work independently after receiving work direction.
• Good time management skills.
• Basic understanding of Quality Assurance life cycle, methodologies and best practices.
• Manual testing experience.
• Familiarity with test case management and defect tracking tools.

Nice To Haves

• Programming, coding or development experience is a plus!
• Experience with any of the following is a plus!
• Structured Query Language (SQL)
• Robotic Process Automation
• Azure Dev Ops Pipeline
• Agile/Scrum environment

Responsibilities

• Maintaining and enhancing our existing regression suites
• Conduct a comparative analysis between the automated regression suites and the manual testing activities currently performed by testers
• Identify overlaps and opportunities to reduce manual testing where coverage already exists in automated tests

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 501-1,000 employees