Process Improvement Consultant V, Supply Chain Services

Kaiser Permanente • Pleasanton, CA

294d

About The Position

The Process Improvement Consultant V collaborates closely with the Supply Chain Services business leaders across all the Kaiser markets and with IT to develop, manage, and oversee process improvement initiatives from planning to execution to sustainment. Performs business process analysis and design, utilizes improvement methodologies such as DMAIC, Six Sigma, Value Stream Mapping, system thinking. A significant portion of the work ensures alignment of organizational objectives with cutting-edge industry practices, standards and benchmarks, as well as leading change management activities associated with process improvements requiring complex data analysis to drive transformational change (Process, System, People).

Requirements

• Minimum three (3) years experience in a leadership role with or without direct reports.
• Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field.
• Minimum eight (8) years experience in process improvement or a directly related field OR Minimum eleven (11) years experience in process improvement or a directly related field.

Nice To Haves

• Business Acumen
• Negotiation
• Business Process Improvement
• Written Communication
• Applied Data Analysis
• Managing Diverse Relationships
• Project Management
• Service Focus

Responsibilities

• Leads the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen.
• Serves as a lead consultant to stakeholders and process owners to drive process improvements.
• Develops strategic plans which ensure alignment of organizational objectives, business priorities, and process improvement initiatives.
• Serves as a lead advocate for continuous improvement by keeping abreast of cutting edge industry practices, standards, and benchmarks.
• Leads change management activities associated with process improvement and performs complex data analyses to drive process improvement initiatives.
• Promotes learning in others by communicating information and providing advice to drive projects forward.
• Builds relationships with cross-functional stakeholders.
• Listens, responds to, seeks, and addresses performance feedback.
• Provides actionable feedback to others, including upward feedback to leadership and mentors junior team members.
• Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas.
• Influences team members within assigned team or unit.
• Adapts to competing demands and new responsibilities.
• Models team collaboration within and across teams.
• Conducts or oversees business-specific projects by applying deep expertise in subject area.
• Partners internally and externally to make effective business decisions.
• Develops work plans to meet business priorities and deadlines.
• Recognizes and capitalizes on improvement opportunities.
• Leads the design and development of process architecture and recommendation documents.
• Presents results and recommendations to senior management as appropriate.
• Fosters stakeholder process improvement leadership competencies.
• Provides training and guidance to stakeholders on complex issues and engagements.
• Develops strategic plans which ensure alignment of organizational objectives, business priorities and process improvement initiatives.
• Serves as a lead advocate for continuous improvement by leading the ongoing enhancement of process improvement practices.
• Leads change management activities associated with process improvement by engaging stakeholders to obtain support and buy in for changes.
• Performs complex data analyses to drive process improvement initiatives.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree