Process Improvement Consultant III

Kaiser Permanente • Los Angeles, CA

112d

About The Position

Delivers, executes, and sustains process improvement (PI) engagements including kaizen. Serves as a consultant to stakeholders and process owners to drive process improvements. Supports strategic planning and prioritization of process improvement initiatives. Serves as an advocate for continuous improvement by keeping abreast of industry practices, standards, and benchmarks. Participates in change management activities associated with process improvement and performs data analyses to support process improvement initiatives.

Requirements

• Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field.
• Minimum three (3) years experience in process improvement, consulting, project management, or a directly related field OR Minimum six (6) years experience in process improvement, consulting, project management, or a directly related field.

Nice To Haves

• Knowledge of Business Process Improvement.
• Strong Written Communication skills.
• Applied Data Analysis skills.
• Ability to manage Diverse Relationships.
• Service Focus.
• Business Acumen.

Responsibilities

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
• Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
• Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples.
• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes.
• Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed.
• Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
• Supports, identifies, and monitors priorities, deadlines, and expectations.
• Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Delivers, executes, and sustains process improvement (PI) engagements including kaizen by leveraging the appropriate methods and tools.
• Serves as a consultant to stakeholders and process owners by providing consultation to stakeholders and teams to drive process improvements.
• Supports strategic planning and prioritization of process improvement initiatives by defining, developing, and evaluating performance metrics.
• Serves as an advocate for continuous improvement by keeping abreast of industry practices, standards, and benchmarks.
• Participates in change management activities associated with process improvement by engaging stakeholders to obtain support and buy in for changes.
• Performs data analyses to support process improvement initiatives by using appropriate data analysis tools and approach.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree