Process Improvement & Automation Director, Sr

Old National Bank • Saint Louis Park, MN

378d

About The Position

The Senior Director of Process Improvement and Automation at Old National Bank is a strategic leadership role focused on enhancing process automation and workflow management. This position involves leading a team of Delivery Managers and practitioners to design and implement impactful strategies that solve complex business problems across the organization. The director will be responsible for developing a long-term vision for automation, overseeing enterprise portfolios, and ensuring that customer needs are met through effective process improvement initiatives.

Requirements

• 10+ years of technology, program/project management experience (experience with agile or scrum teams preferred)
• Minimum five years of hands-on experience in the Automation area (RPA, BPM, low-code, no-code applications for business process automation)
• Experience in running complex Automation programs with a track record of successful delivery for customers
• Experience in identifying and quantifying use cases or benefits realization metrics
• Excellent oral and communication skills, ability to explain complicated technical concepts to senior people with diverse backgrounds
• Good team player: hungry for work, humble, people smart
• A strong player/coach who can be a great individual contributor to overall team success

Nice To Haves

• Knowledge of financial services and typical commercial terms/considerations as well as banking regulations

Responsibilities

• Run Automation practice to the next level of its evolution in the process automation and efficient workflow management space
• Develop a long-term vision for delivery advancement
• Ensure that our customers' current and future needs are met
• Establish frameworks and initiatives bringing process improvement and automation practices to the next level
• Establish frameworks to prioritize process improvement and automation initiatives
• Oversee enterprise portfolios of initiatives with strategic focus across multi-year roadmaps
• Manage teams, including talent acquisition, mentoring, and developing team members, and setting up KPIs and KRIs

Benefits

• Commitment to social responsibility and community investment
• Opportunities for professional growth and development
• Engagement in Impact Network Groups for diversity and inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees