Process Improvement Assistant II-Martha's Vineyard Hospital
About The Position
Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Hybrid Job Summary Responsible for enhancing the efficiency and effectiveness of hospital processes to ensure the delivery of high-quality patient care by analyzing current workflows, identifying areas for improvement, and implementing strategic solutions. Does this position require Patient Care? No
Requirements
- Bachelor's Degree Related Field of Study required
- Process Improvement/Quality Management Experience 2-3 years required.
- Project Management experience 1-2 years
- Strong data analysis and statistical skills to interpret performance data and identify trends.
- Familiarity with healthcare operations, patient care processes, and healthcare quality standards.
- Excellent communication and interpersonal skills to collaborate with various stakeholders and present findings and recommendations.
- Strong problem-solving and critical-thinking skills to identify process issues and implement effective solutions.
- Proficiency in project management to lead and coordinate improvement projects from initiation to completion.
Responsibilities
- Evaluate existing hospital processes and workflows related to patient care, administrative tasks, and support services.
- Gather and analyze relevant data, performance metrics, and key performance indicators to assess the effectiveness of current processes and to quantify potential improvements.
- Conduct in-depth root cause analysis to identify the underlying factors contributing to process inefficiencies and quality issues.
- Lead and support process improvement projects aimed at streamlining operations, reducing errors, and enhancing the quality of care.
- Ensure that process improvements align with regulatory requirements and quality standards in the healthcare industry.
- Work with hospital staff and management to facilitate change management efforts during process improvement initiatives.
- Establish monitoring mechanisms to track the impact of implemented improvements on patient outcomes, staff productivity, and overall hospital performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
