Process Improvement & Analytics Director

Hirschbach Motor Lines

68d

About The Position

The Process Improvement & Executive Analytics Director plays a critical role in driving operational excellence and supporting executive decision-making through exceptional data analysis, insights, and reporting. This position serves as the analytical engine behind process improvement initiatives and the trusted source for executive-level performance metrics. The role blends deep technical expertise with strategic thinking, a collaborative mindset, and strong communication skills across all levels of the organization.

Requirements

• Bachelor’s degree in Data Science, Statistics, Business Analytics, or related field (Master’s preferred but not required).
• 5+ years of experience in a data analytics or business intelligence role, preferably with a focus on operational improvement and executive reporting.
• Advanced proficiency in SQL, Power BI, and Excel.
• Strong data visualization and storytelling skills.
• Exceptional analytical and logical reasoning abilities.
• Ability to see the 'big picture' and understand business drivers behind the numbers.
• Excellent verbal and written communication skills, with a knack for translating complex analysis into plain language.

Nice To Haves

• Experience in North American for-hire truckload transportation.

Responsibilities

• Partner with VP of Process Improvement to provide full-cycle analytical support on strategic process improvement projects.
• Gather and validate baseline data at the start of projects.
• Identify patterns, trends, and 'stories' that reveal powerful insights.
• Refine and enhance data throughout the project to drive informed decisions.
• Design scorecards and dashboards to measure implementation success and track follow-up performance.
• Translate complex data into clear, actionable insights that guide change initiatives and promote accountability.
• Produce and maintain the CEO’s daily, weekly, and monthly scorecards used on the national morning call and the monthly business reviews.
• Update and maintain the operational metrics used in our financial reporting system (Vena).
• Collaborate directly with executives to ensure reports are accurate, relevant, and aligned to strategic priorities.
• Anticipate executive needs and proactively innovate and deliver information that supports better, faster decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees