Process Improvement Analyst Intern - Summer 2026

Marmon Holdings, Inc.Brooklyn Park, MN
110d$19 - $22

About The Position

Marmon Foodservice Technologies, Inc. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway. The company is committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering a culture where everyone is empowered to be their best. This internship offers hands-on experience in operational analysis and process optimization within a fast-paced customer service environment. The Process Improvement Analyst Intern will work closely with team members to document workflows, identify inefficiencies, and propose solutions that improve service delivery and team productivity.

Requirements

  • Current enrollment in a relevant degree program
  • Understanding of workflow analysis
  • Strong communication and analytical skills
  • Ability to conduct interviews and synthesize feedback
  • Familiarity with tools such as Microsoft Excel, PowerPoint, and process mapping software tools
  • Effective communication skills and a customer service mindset
  • Attention to detail and ability to follow instructions

Responsibilities

  • Shadow customer service representatives to map and document current workflows
  • Conduct gap analysis and identify process bottlenecks or redundancies
  • Collect and analyze feedback from customers and internal team members
  • Support implementation of quick-win projects such as SOP creation and dashboard design
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