Process Engineer
About The Position
BUSINESS PROCESS ANALYST SENIOR Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst Senior at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management. MEANINGFUL WORK AND PERSONAL IMPACT Responsible for designing, implementing, controlling, and optimizing processes, especially continuous processes across a range of organization disciplines. Responsible for performing thorough and comprehensive research regarding technological applications and viable solutions to match future technological capabilities to user requirements and existing technological gaps. Provide the ability to affect technological decisions that directly impact enterprise-wide integration of knowledge management both internal and external to the organization. Leverage human centered design, customer journey mapping, and a basic understanding of customer/organizational needs in order to make recommendations to technological solutions that improve the customer experience.
Requirements
- Education: Associates Degree
- Experience: 5+ years of related experience
- Technical skills: 5-10 + years of IT experience Process improvement (Lean, Six Sigma) preferred. Business intelligence Knowledge Management IT Project Management (technology integration) Agile (Scrum) project management DevOps ITIL
- Security clearance level: TS/SCI required
- US citizenship required
- Role requirements: Interface between business (customer support) processes and IT support for shared understanding of service value chains and services
Responsibilities
- Designing, implementing, controlling, and optimizing processes
- Performing thorough and comprehensive research regarding technological applications and viable solutions to match future technological capabilities to user requirements and existing technological gaps.
- Affect technological decisions that directly impact enterprise-wide integration of knowledge management both internal and external to the organization.
- Leverage human centered design, customer journey mapping, and a basic understanding of customer/organizational needs in order to make recommendations to technological solutions that improve the customer experience.
- Build process maps, value stream maps, customer journey maps, etc.
- Planning integration of new technologies (to include building RMF (Risk Management Framework) packages for applications and risk assessments for processes being used. This can extend outwards to include things such as the organizational impact)
- Research and development of new products (this can include design responsibilities)
- Monitoring of IT value streams - Data collection, interpretation and presentation (visualizations and report writing)
- Oversight of processes and working to maintain optimization of the core tasks
- Assisting Process Technicians in troubleshooting in the event of a problem
- Presentation of data and reports to senior colleagues and management
- Continual elevation of applications and processes to ensure both efficiency and quality remain high
- Use of simulation software in the development of new processes
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
