Process Engineer

Educology Solutions • Washington, DC

64d

About The Position

The position involves conducting detailed process analysis to map and assess current-state workflows, identifying inefficiencies, bottlenecks, and opportunities for digitization and automation. The role requires designing future-state digital workflows that are optimized and user-centered, utilizing tools such as SharePoint, Power Automate, or ServiceNow, while ensuring alignment with business requirements and technical feasibility. Additionally, the position supports change management activities by collaborating with the change management lead to engage stakeholders, contribute to training materials, and assist in user onboarding and adoption efforts. Collaboration with IT teams, business units, and end users is essential to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows. The role also emphasizes ensuring quality, compliance, and continuous improvement by validating that new workflows meet data governance, security, and accessibility standards, and contributing to post-implementation reviews to identify areas for refinement.

Requirements

• Bachelor’s or Master’s degree in engineering, business process management, or related field
• 3+ years of experience in process improvement and workflow automation
• Familiarity with Lean Six-Sigma or similar methodologies
• Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)

Responsibilities

• Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
• Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.
• Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
• Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
• Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees