Process Engineer Manager

The Home Depot • Atlanta, GA

1d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: A Process Engineering Manager is responsible for leading cross-functional projects to design, optimize, and reengineer efficient, effective, and repeatable processes within Home Services in support of business strategies, with AI enablement and scalability in mind. They plan, align, and lead their teams and key business partners to drive progress on strategic initiatives and operational improvements. The manager develops annual and quarterly roadmaps in collaboration with partners, ensuring disciplined execution against key deliverables. They lead their teams to solve complex problems using the IDOV process while leveraging Agile ways of working to drive productivity, throughput, and improved associate and customer experiences.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Industrial Engineering Degree or other related Engineering Degree
• 3+ years experience practicing process improvement
• Experience practicing Agile or Kaizen ways of working
• Experience leading others
• Proficient in: Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira
• 3 + years of previous leadership experience
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Nice To Haves

• Working knowledge of Microsoft Office Suite
• Working knowledge of Tableau
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills

Responsibilities

• Agile Ways of Working - Lead the team through Agile ways of working, including sprint planning, story sign-off, and demos
• Analytics - Guide the team to utilize analytics to provide insight, interpret results, or recommend decisions
• Collaboration - Partner with IT, UX, and business teams to deliver scalable solutions to the field
• Design, Test, Iterate - Lead team to design, test, and iterate through solutions
• Development - Develop direct reports through weekly one-on-ones, quarterly development sessions, etc.
• Leading Project Teams - Lead project team of process engineers and business partners to complete process improvement projects through Gemba walks, process mapping, root cause analysis, benchmarking, etc.
• Presentations - Synthesize results and findings through PowerPoint and stakeholder presentations
• Road Mapping - Create quarterly and annual process improvement roadmaps by partnering with business teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager