Process Documentation & Workflows Manager/ Sr. Manager - 1-Year Engagement

MENA Consultant • Riyadh, KS

2d • Onsite

About The Position

This role is responsible for leading the design and enhancement of business processes, operating models, and standard operating procedures within government revenue optimization and transformation programs. The position focuses on standardizing workflows, developing policies and guideline manuals, and translating analytical insights into practical, scalable process improvements, while working closely with stakeholders to validate and implement new procedures across government entities.

Requirements

• Minimum 6 years of experience, including at least 3 years in a Big 4 firm.
• Strong capability in process design, SOP development, and workflow optimization.
• Proven experience in developing policies, guidelines, and process manuals for government transformation projects.
• Experience in operating model design and process re-engineering.
• Excellent PowerPoint and documentation skills.
• Ability to analyze large datasets and translate insights into practical improvements.
• Professional certification: CMA or FMVA.
• Fluency in Arabic & English (written and spoken).

Nice To Haves

• Knowledge of Lean Six Sigma, process automation, or BPM tools.
• Experience in the public sector operating model design and workflow digitization.

Responsibilities

• Leading the design, documentation, and enhancement of business processes, standard operating procedures, and workflow frameworks within revenue optimization programs.
• Developing operating models and organizational blueprints to standardize practices across government entities.
• Preparing guideline manuals, policies, and visual process maps using PowerPoint and business process modeling tools.
• Supporting transformation teams in aligning processes with financial and performance objectives.
• Coordinating with client stakeholders to validate, test, and roll out the new procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level