Process Design Engineer
About The Position
The Process Design Engineer plays a critical role in supporting the Transformation Office by shaping future state operating models and ensuring robust, efficient processes are in place before any system implementation. This role will evaluate existing workflows, identify opportunities for improvement, and design lean, scalable processes that eliminate waste and align with new technology solutions. Success requires a strong analytical mindset, cross-functional collaboration, and a commitment to continuous improvement; proactively challenging the status quo to drive transformative change and enable strategic initiatives. This role is based in Bloomington or Thief River Falls, Minnesota. It will require a minimum of two days per week in the office and availability for projects in the office as needed.
Requirements
- Bachelor’s degree in Business Administration, Operations, or a related field with 2–4 years of experience; or Associate degree with 3–5 years of experience; or High School Diploma or equivalent with 6–18 years of relevant experience
- 2–5 years of experience in process design and improvement
- Lean Six Sigma certification (Black Belt)
- Process analysis and improvement skills (Lean, Six Sigma, Kaizen)
- Experience applying DMADV (Define, Measure, Analyze, Design, Verify) or similar methodology for process design
- Experience with business intelligence and productivity tools (e.g., SmartSheets, Tableau, Power BI)
- Strong organizational and time management skills
- Excellent verbal and written communication abilities
- Strong analytical and facilitation skills
- Demonstrated ability to work independently, take ownership of deliverables, and effectively collaborate within cross-functional project teams
- Proven ability to challenge the status quo constructively and influence stakeholders without formal authority
- Proficiency in Microsoft Office 365
Nice To Haves
- Experience in the electronic component distribution industry
- Knowledge of DigiKey’s brand, operations, and principles
- Experience in Salesforce and/or Manhattan EPF software.
- Experience with process mapping tools (e.g. Lucid, Visio, Celonis)
- Certifications such as Process Design, BPM certification, Agile/Scrum, or PROSCI Change Management
Responsibilities
- Evaluate current-state business processes to identify inefficiencies, redundancies, and waste
- Redesign processes using appropriate tools to ensure lean, scalable workflows aligned with new system selection and implementation
- Support the Transformation Office by shaping future-state operating models and enabling strategic initiatives
- Facilitate cross-functional workshops to validate assumptions, co-create solutions, and secure stakeholder buy-in
- Partner with IT, operations, and project teams to integrate redesigned processes into system rollout plans
- Map end-to-end workflows and value streams to improve customer and employee experience
- Maintain accurate, version-controlled process documentation and ensure compliance with quality and governance standards that align with Transformation Office guidelines
- Conduct root cause analysis and proactively address process gaps before implementation
- Apply Lean principles and continuous improvement methodologies to eliminate waste and optimize performance
- Support change management efforts to drive adoption of new processes across the organization
- Develop clear, actionable recommendations supported by data analysis, process metrics and business insights
Benefits
- employees have access to a highly competitive benefits package
- industry-leading benefits package
- a sense of community
- job security
- career development opportunities with the hands-on training and resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
