Process Design Consultant - GCAOO

Bank of America • Charlotte, NC

397d

About The Position

The Process Design Consultant at Bank of America is responsible for analyzing and improving business processes to support Operational Excellence objectives. This role involves documenting business case opportunities, implementing process improvement initiatives, and collaborating with business leaders and subject matter experts to drive efficiency and quality within the organization. The consultant will contribute to a cultural shift towards continuous improvement and process reengineering, ensuring alignment with the organization's strategic goals.

Requirements

• Experience in process improvement and operational excellence.
• Proficiency in process modeling tools such as Visio and ARIS.
• Strong analytical and critical thinking skills.
• Ability to challenge and influence stakeholders at all levels.
• Experience in operations and understanding of new technologies.

Nice To Haves

• Prior experience in a global environment.
• Creativity in problem-solving and developing new ideas.
• Commitment to diversity and inclusion.

Responsibilities

• Analyze processes and document business case opportunities.
• Implement process improvement and transformation initiatives.
• Support execution of change initiatives to achieve cost efficiencies and risk mitigation.
• Collaborate with business leaders and subject matter experts to ensure transparency across teams.
• Drive execution of solutions within budget and timeline.
• Provide end-to-end views of processes and identify hand-offs and connectors.
• Prepare presentations and process overviews to assist leaders in re-engineering activities.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities for learning and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed