PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE

IBM • Chennai, IN

251d

About The Position

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Requirements

• Bachelor's Degree.
• 3 to 5 years of prior AML experience REQUIRED. (Alert, Cases, CDD, EDD).
• Compliance experience at a financial institution is STRONGLY PREFERRED.
• Retail banking experience is PREFERRED.
• Demonstrated experience writing SAR/STR narratives and filing SAR/STR's.
• Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
• Superior writing skills with the ability to convey ideas clearly, succinctly, and efficiently.
• Ability to listen, collect and understand appropriate information; identify the concerns of others.
• Ability to work independently, take initiative, and able to adapt to change.
• Ability to quickly understand and maintain current knowledge of banking regulations, concepts, and issues.
• Adept at multi-tasking and meeting deadlines in high-pressure environment.
• Results oriented team player with strong initiative and flexibility.
• Positively influence others to achieve results that are in the best interest of the organization.
• Able to determine priorities, implement action plans, and evaluate the overall workflow process and results.
• Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities.
• Exemplary customer service towards both internal and external parties.
• Demonstrated computer software competency, including Microsoft Word and Outlook, is required.
• Highly proficient in Microsoft Excel, with the ability to perform data manipulation and pivot tables, etc.

Nice To Haves

• Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.
• ACAMS Certification is preferred.

Responsibilities

• Serve as a subject matter expert for assigned engagement.
• Apply logic and strong reasoning skills to conduct research for case analysis.
• Use sound decision-making skills to make recommendations based on research results.
• Compose comprehensive supporting narratives.
• Interpret and apply project policies and procedures to direct work.
• Maintain high work product quality as outlined by each project specifications.
• Ensure work adheres to defined engagement policies and procedures.
• Manage work efficiently to meet production goals and project deliverables.
• Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.
• Work collaboratively with Team Lead(s) and Quality Assurance to help drive execution, meet quality and production goals and deadlines.
• As needed, may be asked to provide other project support, including serving as a back-up to Team Leads, assisting in training new team members, reporting and process optimization related activities.
• Model success behaviors, a high-performance work ethic and constant self-improvement.
• May assist in performing quality assurance reviews of Analyst work product, and deliver neutral, accurate and constructive feedback.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees