Process Capabilities and Governance Lead
About The Position
The Global Clinical Supply Chain (GCSC) organization plays a critical role in delivering medicines to patients participating in Biogen’s clinical studies worldwide. As we advance toward Vision 2030, GCSC is modernizing how we work—simplifying processes, embracing digital and AI‑enabled workflows, and building a workforce ready for the future. The Process Capabilities & Governance Lead is a highly visible, strategic individual contributor role at the center of this transformation. This role exists to modernize GCSC’s ways of working, unlock sustainable productivity gains, and reduce friction across complex, cross‑functional operating models. You will define how processes are governed, changed, measured, and continuously improved across GCSC—while also helping the organization adopt digital, automation, and AI‑enabled workflows. Just as importantly, you will help upskill the workforce to thrive in a data‑driven, digitally enabled environment. This is a hybrid role to be based at our Headquarters in Cambridge, MA.
Requirements
- Bachelor’s degree in Supply Chain Management, Operational Excellence, Process Excellence, or Industrial Engineering with at least 10 years of experience in relevant fields. Equivalent experience of Master’s degree and a minimum of 6 years of experience may also be considered.
- Experience in managing complex projects, ensuring timely and budget-conscious delivery.
- Proven change management experience, particularly in process transformations and automation.
- Experience in cross-functional project team management and training program design.
- Proficiency in establishing and monitoring key performance metrics.
- Experience in IT systems management, system integrations, and automations.
- Significant exposure to data management, digitalization, and AI technologies.
Nice To Haves
- Formal Project or Change Management certification or education.
- Formal Process Management certification or education.
Responsibilities
- Process Governance & Operational Excellence • Define and institutionalize GCSC process management standards, including process taxonomy, ownership, governance, and maturity assessment.
- Build accountability for process excellence and maintain a GCSC process portfolio with actionable insights.
- Process Change & Value Realization • Establish best‑in‑class change management practices and value realization frameworks.
- Lead cross‑functional initiatives ensuring measurable outcomes.
- Digital, Automation & AI Integration • Identify, prototype, and scale automation and AI‑enabled workflow improvements using approved platforms.
- Workforce Upskilling & Capability Building • Lead digital, data, and AI upskilling efforts across GCSC.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
