DT: Process Automation and Agility Change Agent

Strategic Insight, Ltd.•Arlington, VA

38d•Hybrid

About The Position

Strategic Insight, Ltd., is seeking a Process Automation and Agility Change Agent to support our Digital Transformation Team. This position is a Hybrid work schedule. Mandatory Requirement: Applicants selected for this position may be subject to a Government Security Investigation and must meet the eligibility requirements for access to classified information at the Secret clearance level. Are you a strategic thinker who can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and help others learn about areas where you’re the subject matter expert? Are you actively excited to learn about areas you know little about, but can find an integration point with your work? If you said yes to all of the above, then join our growing Digital Transformation department. We are looking for a Process Automation and Agility savvy person who can focus on helping clients transform across People, Data, and Technology by understanding their processes. You will be an active member of the Process Improvement team for a complex and cross-functional organization that includes knowledge management, acquisition, finance, security, business office operations, development, and systems engineering processes with focus on creative implementation of solutions with native (e.g. M365) tools or researching and recommending removal, redesign, or replacement of current tools through agility in thinking, leadership, and improvement methods. Our team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefit. This opportunity offers the chance to contribute to digital strategy initiatives and develop innovative, cutting-edge data management techniques for a federal client. Candidates should be team players, critical thinkers, and problem solvers who enjoy working in a dynamic collaborative environment. Comfort in a fast-paced, dynamic, open, collaborative, and highly visual environment, and the ability to work on multiple projects with diverse stakeholders simultaneously, are critical. Summary: The ideal candidate is a technical expert with exceptional communication skills, ready to contribute to a diverse team. To be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something of value to contribute. Your role is to serve as a catalyst for change, bridging the gap between leadership's vision and its adoption by employees. You'll drive successful transformation by mitigating resistance, reducing disruption, and promoting a smoother transition to new technologies and processes. Your role is pivotal in our clients’ digital transformation journey.

Requirements

Bachelor's degree in Business, Information Systems, or a related field
5+ years of experience in business analysis, process improvement, and/or change management
Proven experience with agile methodologies (Scrum, Kanban, etc.) and process improvement frameworks (Lean, Six Sigma)
Demonstrated experience with M365 tools (e.g., Power Automate, SharePoint) for process automation

Nice To Haves

Master's degree preferred
PMP, Lean Six Sigma, or Prosci Change Management certification is a plus

Responsibilities

Lead the identification and analysis of process inefficiencies and bottlenecks
Develop and deliver change management exercises and workshops to support new process adoption
Provide ongoing support and training to employees as they transition to new tools and workflows
Advocate for the benefits of agility and automation, and act as a liaison between teams and leadership, and
Build consensus around change initiatives by communicating benefits and addressing concerns
Design and develop a comprehensive change management strategy for major organizational initiatives
Willing to learn to orchestrate and manage multi-agent AI workflows for intelligent business operations
Provide strategic direction and vision for process automation, ensuring alignment with overall business goals
Mentor and coach other change agents and team members to foster a culture of continuous improvement, and
Utilize predictive analytics to anticipate potential roadblocks and resistance, adjusting strategies proactively