Seasonal Process Assistant, Process Assistant
About The Position
The Seasonal Process Assistant role is a short-term assignment for the Prime season. The Seasonal PA will be the point-of-contact for a department within the FC and work to continuously improve the functionality and level of service that the FCs provide to our customers. The Seasonal PA is also to exceed departmental safety, quality and productivity goals. They will provide leadership, daily coaching and recommend/ escalate performance issues of associates to the area managers. The Seasonal PA will report to either the Area Manager or Operations Manager based on building structure.
Requirements
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Nice To Haves
- Experience with Microsoft Office products and applications
Responsibilities
- Lead the daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Provide seasonal relief coverage for Area Managers
- Provide policy follow-up, attendance tracking (duties do not extend to discipline)
- Track and report ATS labor hours; maintenance of hours and schedules
- Assist the floor as an associate resource, training associates and verifying SOP compliance
- Ensure successful area performance, through tracking, reporting and feedback of associate performance
- Escalate performance / disciplinary action to HR Team and Vendor Coaches for temp associates and Area Managers for Amazonian associates
- Troubleshoot problems through to resolution, escalating to manager as needed
- Perform production duties as needed
- Fully understand workflow and daily production goals
- Review and update SOP as required
- Assist in keeping work area clean and organized
- Identify and address safety hazards within the work area
- Participate and drive safety initiatives; Coach associates to work safely at all times
- Refer all job injuries immediately to area manager
Benefits
- EAP
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
