Process Assistant

Amazon•Stoughton, MA

About The Position

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: • Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area manager

Requirements

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older

Nice To Haves

Education beyond High School, and/or prior experience managing employees
Excellent interpersonal skills
Demonstrated problem solving skills and analytical skills
Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
Experience with an FC kaizen or Shingi event
An awareness and willingness to use OE tools and techniques
Experience working in Problem Solve a plus
Leadership ability
Respect from associates in production area

Responsibilities

Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of ATS/labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to area manager