The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers - Providing vacation coverage for Area Managers - Providing policy follow-up, attendance tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensuring successful area performance, through tracking, reporting and feedback of associate performance - Participating in Operational Excellence initiatives in some capacity - Filling in as needed with production duties - Fully understanding workflow and daily production goals - Reviewing and updating SOP as required - Assisting in keeping work area clean and organized - Identifying and addressing safety hazards within the work area - Coaching associates to work safely at all times - Participating in safety initiatives - Referring all job injuries immediately to area manager