Process Assistant, RSR

Amazon-posted 5 months ago

$44,512 - $54,912/Yr

Full-time • Entry Level

North Mankato, MN

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Amazon Process Assistant (Full-time) is a role within the Rural Super Rural (RSR) organization at Amazon, which focuses on ensuring customer satisfaction and efficient delivery services in remote areas. The position involves leading and supporting delivery associates throughout the delivery process, tracking delivery metrics, and training associates in safety and compliance. The role requires in-role training at an operating site for over 5 weeks, located more than 50 miles from the home site, with all travel accommodations covered by Amazon.

Assist in the training of new Delivery Associates on how to drive and operate the vehicles
Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections
Ensure adherence to dress code standards
Assist with production duties, training sort associates and verifying SOP compliance
Track and monitor performance including on road ride behinds / ride alongs to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities
Understand workflow and daily production goals
Ensure all federal, state and local laws and requirements are being followed
Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture
Ensure all job injuries are reported timely in accordance with established policy and procedure
Provide direction utilizing independent judgment
Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor
Ensure work areas remain clean and are equipped with proper equipment and supplies
Identify and address safety hazards within the work area

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Valid and active driver's license
At least 21 years old, and authorized to work in the United States
Must be able to obtain and maintain a Driver Qualification File

Associate’s or Bachelor’s Degree, and/or prior Amazon experience
Demonstrates problem solving and analytical skills
Ability to communicate effectively (written and verbal) across various levels of an organization
History of meeting/exceeding departmental goals
Experience leading teams
Capable of providing direction to team members using independent judgment
Organization and time management skills

Medical, financial, and/or other benefits
Equity and sign-on payments may be provided as part of a total compensation package

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