Process Assistant, RSR

Amazon • North Mankato, MN

201d • $44,512 - $54,912

About The Position

Amazon Process Assistant (Full-time) is a role within the Rural Super Rural (RSR) organization at Amazon, which focuses on ensuring customer satisfaction and efficient delivery services in remote areas. The position involves leading and supporting delivery associates throughout the delivery process, tracking delivery metrics, and training associates in safety and compliance. The role requires in-role training at an operating site for over 5 weeks, located more than 50 miles from the home site, with all travel accommodations covered by Amazon.

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Valid and active driver's license
• At least 21 years old, and authorized to work in the United States
• Must be able to obtain and maintain a Driver Qualification File

Nice To Haves

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Responsibilities

• Assist in the training of new Delivery Associates on how to drive and operate the vehicles
• Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections
• Ensure adherence to dress code standards
• Assist with production duties, training sort associates and verifying SOP compliance
• Track and monitor performance including on road ride behinds / ride alongs to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities
• Understand workflow and daily production goals
• Ensure all federal, state and local laws and requirements are being followed
• Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture
• Ensure all job injuries are reported timely in accordance with established policy and procedure
• Provide direction utilizing independent judgment
• Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor
• Ensure work areas remain clean and are equipped with proper equipment and supplies
• Identify and address safety hazards within the work area

Benefits

• Medical, financial, and/or other benefits
• Equity and sign-on payments may be provided as part of a total compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED