Process Assistant, Global RAD Operations

Amazon•Antioch, TN

1d•$23 - $24•Onsite

About The Position

The OpsTech Solutions organization provides world-class IT services for Amazon’s fulfillment centers and transportation networks worldwide. Within Opstech Solutions, our global Supply Chain organization ensures that Amazon operations sites have the tech equipment that they need, when they need it. We are seeking for a dynamic, organized self-starter to join our Operations Team as a Process Assistant supporting our flagship Rapid Asset Deployment site, RAD1. This role is based out of RAD1 in Antioch, Tennessee. The standard hours of operations for the site are Monday – Friday from 6am – 5:00pm, with 3 shifts running from 6am – 2:30pm, 8am - 4:30 pm and 8:30am to 5:00pm (additional shifts pending). The Process Assistant is assigned to the Area Manager, holding responsibilities specific to the different Fulfillment Center areas. This role also provides hands-on support to our Associates, Area Managers, support agencies, and Operations and IT Managers in RAD1.

Requirements

1+ years of Microsoft Office products and applications experience
high school diploma or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

3+ years of Microsoft Office (Word, Excel, and Outlook) experience

Responsibilities

Support and work in assigned department. as required
Support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Provide vacation coverage for Area Managers
Provide policy follow-up and attendance tracking (duties do not extend to discipline)
Track and report labor hours
Assist the floor as an associate resource, training associates, and verifying SOP compliance
Ensure successful area performance through tracking, reporting, and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Fill in, as needed, with production duties
Fully understand workflow and daily production goals
Review and update SOP, as required
Assist in keeping work area clean and organized
Identify and address safety hazards within the work area
Coach associates to work safely at all times
Participate in safety initiatives
Additional duties, as assigned